Last Updated: [27/02/2025]
This Shipping & Delivery Policy outlines the terms and conditions regarding access and delivery of online courses purchased from DIGIESHOP (“we,” “us,” or “our”) through our website.
1. Nature of Delivery
DIGIESHOP provides digital educational courses and training programs. All products offered on our website are intangible digital goods. No physical shipment is involved.
All courses are delivered electronically through our secure online learning platform.
2. Instant Access After Payment
Upon successful completion of payment, course access is granted instantly and automatically to the user.
Access is typically provided within minutes of payment confirmation through one or more of the following methods:
- Automatic enrollment into the purchased course within your registered account
- Access to a secure student dashboard
- Email containing login credentials and/or course access link
In rare cases involving technical errors, payment gateway delays, or system maintenance, access may take longer than usual. If such a delay occurs, we will make reasonable efforts to resolve the issue promptly.
3. Payment Confirmation
Course access is activated only after successful payment confirmation from our payment processor.
If your payment is pending, failed, or under verification, access will not be granted until confirmation is received.
If the payment amount is deducted but access is not granted within a reasonable time, please contact us with your transaction details.
4. User Responsibility
It is the user’s responsibility to:
- Provide an accurate and valid email address at the time of purchase
- Create and maintain correct login credentials
- Ensure access to the registered email account
DIGIESHOP shall not be responsible for delivery failures due to incorrect information provided by the user.
5. Access Issues
If you do not receive instant access after successful payment, please:
- Check your spam or junk email folder
- Confirm that the correct email address was used during checkout
- Attempt to log in directly to your registered account on our platform
If the issue persists, contact us at:
Email: digieshopofficial@gmail.com
Phone: 7796655639
We will make reasonable efforts to resolve access-related issues as quickly as possible.
6. No Physical Shipping
Since our products are purely digital:
- No physical materials will be shipped
- No courier or postal services are involved
- No shipping charges apply unless explicitly stated
All references to shipping relate solely to digital access delivery.
7. Technical Requirements
Users are responsible for ensuring they have:
- A stable internet connection
- A compatible device (mobile, tablet, or computer)
- Updated browser software
DIGIESHOP is not responsible for access issues arising from user-side technical limitations.
8. Contact Information
For any questions regarding this Shipping & Delivery Policy, please contact:
Company Name: DIGIESHOP
Address: Besa Square, Nagpur, Maharashtra 440024, India
Phone: 7796655639
Email: digieshopofficial@gmail.com